Privacy Policy

We may collect information that you voluntarily provide to us, including:

• Full name
• Phone number
• Email address
• Property address
• Estimated loan amount
• Loan type or financing interest
• Preferred contact method
• Messages or questions submitted through our forms
• Questionnaire answers
• Any other information you choose to provide

We may also collect certain technical information automatically, such as:

• IP address
• Browser type
• Device type
• Pages visited
• Date and time of visit
• Referring website
• General usage activity

We may use your information to:

• Respond to inquiries
• Contact you about lending options
• Review possible residential or commercial financing solutions
• Process contact form and questionnaire submissions
• Provide customer service
• Improve our website and services
• Maintain internal business records
• Communicate with you by phone, email, or text if you request or permit contact
• Comply with legal, regulatory, or business obligations

Submitting information through our website does not guarantee loan approval, specific rates, specific terms, or a specific closing timeline. Financing options depend on borrower qualifications, documentation, property type, underwriting requirements, lender/program availability, and market conditions.

We may share information with:

• Internal CNA personnel
• Lending partners, brokers, processors, underwriters, or service providers when needed to evaluate or assist with financing options
• Technology providers that help operate our website, forms, database, email, hosting, analytics, or business tools
• Legal, regulatory, or compliance parties when required by law
• Other parties with your consent or direction

We do not sell personal information for money.

Our website may use cookies, analytics tools, or similar technologies to improve site functionality, understand website traffic, and improve user experience.

You may be able to adjust cookie settings through your browser. Disabling cookies may affect how some parts of the website function.

If you submit your contact information, you authorize CNA Investment Corp to contact you regarding your inquiry using the information you provided, including by phone, email, or text message.

Message and data rates may apply for text messages. You may request that we stop contacting you at any time.

We use reasonable administrative, technical, and organizational measures to protect personal information. However, no website, internet transmission, database, or electronic storage system is completely secure. We cannot guarantee absolute security.

We may retain personal information for as long as reasonably necessary to respond to inquiries, provide services, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements.

If you are a California resident, you may have certain rights under California privacy laws, depending on how those laws apply to CNA Investment Corp.

These rights may include the right to:

• Know what categories of personal information we collect
• Know the purposes for which we use personal information
• Request access to personal information
• Request deletion of personal information
• Request correction of inaccurate personal information
• Opt out of certain sharing or sale of personal information, if applicable
• Limit use of sensitive personal information, if applicable
• Not be discriminated against for exercising privacy rights

To submit a privacy request, contact us at:

We may need to verify your identity before processing your request.

Depending on how you interact with us, we may collect the following categories of personal information:

• Identifiers, such as name, email address, phone number, and IP address
• Contact information
• Commercial or financial inquiry information, such as loan type, loan amount, property address, and financing goals
• Internet or network activity, such as website usage data
• Professional or business-related information, if you provide it
• Inferences based on questionnaire answers or financing interests

Our website is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13.

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party sites.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.

If you have questions about this Privacy Policy or our privacy practices, contact us at: